Welcome to 99DigiSolution Academy (accessible via aiagent.99digisolution.in and related domains). We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or enroll in our courses.
Please read this policy carefully. By accessing or using our platform, you agree to the collection and use of your information in accordance with this Privacy Policy.
1. Information We Collect
We collect information that you voluntarily provide to us when you register on the website, express an interest in obtaining information about our courses (like the AI Agents Masterclass), or otherwise contact us.
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Personal Information: Name, email address, phone number, and account passwords.
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Payment Information: When you purchase a course, your payment data (credit card numbers, UPI details, billing address) is processed securely by our third-party payment gateways (e.g., Razorpay, Stripe, or Stripe). We do not store your direct credit card details on our servers.
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Course Data: Your progress, quiz scores, certificates earned, and interactions within the community forums or course comments.
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Automatically Collected Data: We automatically collect certain information when you visit our site, including your IP address, browser type, device type, operating system, and browsing behavior on our platform.
2. How We Use Your Information
We use the personal information collected to:
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Create and manage your student account.
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Process your course enrollments and deliver the educational content you purchased.
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Send administrative information, such as order confirmations, password resets, and updates regarding course materials.
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Respond to your customer service requests and provide technical support.
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Send you marketing and promotional communications (you can opt out at any time).
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Analyze website usage to improve our platform, course offerings, and user experience.
3. How We Share Your Information
We do not sell, rent, or trade your personal information to third parties. We only share your information in the following situations:
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Service Providers: We may share your data with third-party vendors who perform services for us, such as payment processing, email delivery (e.g., sending course updates), and website hosting.
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Legal Obligations: We may disclose your information where we are legally required to do so in order to comply with applicable laws, governmental requests, or court orders.
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Business Transfers: If 99DigiSolution merges with another company or is acquired, your data may be transferred to the new owners so we can continue providing our services to you.
4. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to track activity on our website and hold certain information. Cookies help us remember your login details, understand your preferences, and track the performance of our marketing campaigns. You can instruct your browser to refuse all cookies, but this may prevent you from using certain parts of our course platform.
5. Data Security
We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the data you provide to us, please be aware that no security measures are perfect or impenetrable, and no method of data transmission over the internet can be guaranteed against any interception or other types of misuse.
6. Your Privacy Rights
Depending on your location, you have certain rights regarding your personal information:
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Access & Update: You can review or change the information in your account settings at any time.
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Account Deletion: You can request to terminate your account and delete your personal data from our active databases by contacting our support team.
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Opt-Out of Marketing: You can unsubscribe from our marketing email list at any time by clicking the “Unsubscribe” link in the emails we send.
7. Changes to This Privacy Policy
We may update our Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the “Last Updated” date at the top.
8. Contact Us
If you have questions or comments about this Privacy Policy or how we handle your data, please contact us at:
99DigiSolution Academy
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Email: support@99digisolution.in